Best Practices: Building Your Business with Customer-Focused Solutions.

240 pp. Hardcover. Dust jacket. 24 x 16 cm. Contents: The Language of Process, Hearing is Believing, Hitting a Mioving Target, „Not Employees Only“, Face-to-Face and Ear-to-Ear, Let the Buyer Be Aware, To Service, With Love, Minding the Store of Data, The Ball`s in Your Court.

Good condition.

€10,00